Help Center

FAQ

Shipping

How much is shipping and how long does it take?

Will I have to pay customs and duties?

Can I track my order?

Orders

What payment methods do you accept?

Where do I type my promo code?

Can I change or cancel my order?

Returns

Can I return my order?

Can I exchange my order?

General Questions

Why should I drink crystal infused water?

How do I use my Aura Bottle?

What is the Aura Bottle made of?

Is it safe to drink crystal infused water?

How much water does the Aura Bottle hold?

How do I clean the bottle?

Does it break?