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All orders are shipped using Australia Post with a tracking number provided. Please see below for relevant timeframes and costs:
Standard Shipping: 5-7 business days $4.95. Free for orders over $100.
Express Shipping: 1-3 business days $9.95.
We currently ship within Australia only.
We accept credit cards and Paypal. Afterpay is available for Australian customers only.
There will be a field where you can put in your promo code at checkout!
Please email us at firstname.lastname@example.org as soon as possible. We can change or cancel your order if it has not been fulfilled yet. Unfortunately, we cannot action on the change/cancellation once your order is shipped, sorry.
Please note, we are not responsible for any errors (i.e. address, order information) made by the customer so please ensure you put in the correct details.
Contact us at email@example.com within 30 days of purchase and we can arrange a return for you.*
1. To be eligible for a return, the item must be unused and in the same condition in which it was received. Please ensure it is in the original packaging.
2. You will be responsible for the shipping costs to return your item. Shipping cost is non-refundable. We recommend you to use a trackable shipping method, as we cannot offer you a refund if the product is not delivered to our office. Please ensure to use appropriate packing, as our bottles are fragile.
3. Once your return is received, we will determine whether your item meets the return requirements. If eligible, we will issue you a refund to the original form of payment used to make the purchase (minus the shipping costs). We will let you know by email once your return has been processed.
*We are not responsible for breakage due to the mishandling of the bottle by the customer. Please handle our bottles with care as they are made of glass.
We only offer exchanges if the item/s you received is/are faulty. Please send us an email at firstname.lastname@example.org if you’d like to request an exchange.
Drinking crystal infused water is a great way to take in the healing benefits of the stones while keeping well hydrated. Each stone has its own unique benefits – some bring forth clarity and balance, while others help you with love and relationships.
Healers have used this as a healing ritual for centuries and you can also spot its use in the ancient Chinese and Greek texts. Our bottles are a modern interpretation of this ritual, designed for you to enjoy crystal infused water on the go.
Step 1: Give your bottle a wash before use. The glass piece can be washed in a dishwasher, however the detachable base and lid must be washed by hand. Hot water and dish soap works great. Don't forget to remove the PU strap before washing!
Step 2: Simply fill up your bottle with drinking water, and enjoy.
*We also recommend you to ‘charge’ your crystal with your intentions and desires before drinking. That way, the energy will flow through your body with every sip you take. Enjoy the bottle as a tool for manifestation.
Bottle itself is BPA-free glass, the lid and the base are made of stainless steel, and crystal stones are 100% genuine (sourced from across the world).
Amethyst: sourced from Brazil
Clear quartz: sourced from Madagascar
Rose quartz: sourced from Mozambique
PU strap, stainless steel lid, base, and glass are made in PRC.
Yes, all the crystals we use are safe for drinking! Rose quartz, amethyst and clear quartz are non-toxic and rank at least 7 or higher on the Mohs Hardness Scale, which measures the ability to resist scratching or dissolution.
(Beware: Some crystals can be toxic and water-solvent so please be careful and research for safety if you experiment with DIY crystal infused water! E.g. many stones including turquoise, lapis lazuli, fluorite, calcite and selenite must not be soaked in water.)
The bottle holds approximately 500ml, depending on the size of your crystal. We use natural genuine stones so size, shape, and colour of the crystal may vary, however it is about 10cm length on average.
Bottle: The glass piece is dishwasher safe. The detachable base (with crystal attached) and lid must be washed by hand. Hot water and dish soap works great!
Crystal care: There are a number of ways to cleanse and "charge" your crystals, depending on your preference. For example:
1. Expose them in the moonlight
2. Bathe them in salt water
3. Use a smudge stick
Aura Bottle is made of high borosilicate glass which is tough, but there is still a chance of breakage. We recommend you to handle your bottle with care.